All Posts
Financial Management

Saving Receipts For Lawsuits Optical Drive Price Fixing Case

Today I was reading about a class action lawsuit where various companies such as Sony and Samsung have agreed to settle a claim that they all conspired with each other to manipulate the prices of optical drives in various devices versus actually competing with one another. The total settlement is almost $30 million where anyone

Read More
Business

Budget For Lobbyists To Grow A Business

I was reading some articles today of various companies who have hired lobbyist groups to try and persuade government officials to change laws that will directly benefit them. Usually when I hear that term I am thinking of people who attempt to say bribe a politician to make decisions that are not necessarily in the

Read More
Business

Having No Native English Speakers In Customer Support Line

This was definitely not something I expected to happen. Today I phoned in to a customer service line for the phone service where at the beginning they gave you all these option where you can select a language of choice. That’s normal such as for here in Canada you would often get asked for French

Read More
Business

Treating Existing Customers With Equal Care or Lose Them

This got me thinking today as I was troubleshooting why a phone line wasn’t working where I narrowed it down to the phone box. So I picked it up and proceeded to return it to the provider at its retail store to verify it was the issue. When the employee checked it they verified that

Read More
Business

Having Conversations With Customers For Business Rapport or Not

I was thinking today as I was in a different area and decided to get a hair cut. That can be a little troublesome as you have no experience with a particular business. When I arrived everything seemed professional and all which was nice. What really got me thinking is how the barber started to

Read More
Business

Rogers Five Day Refund For Internet And Phone Service Outage

With the mass network outage recently here in Canada in relations to the company Rogers it was interesting to see today on how they planned to compensate people for the downtime time where rightfully a lot of people feel they should be compensated in some way. As it turns out, apparently the company is offering

Read More
Loading...