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Thinking AliExpress Caused My Credit Card To Be Compromised

Well this was a surprise as I was simply doing my regular bill payments with my credit card. For some reason it kept getting declined and I was presented with messages such as “Financial Institution Response: Declined.” So to me it was obviously blocked for whatever reason and therefore I went ahead and contacted the bank. As usual the automated process asks you to enter your number over the phone followed by the pound sign. This is the first time I heard a message afterwards where the voice message said “We need to talk to you about your account.”

The live representative informed me that someone attempted to use my credit card six times on a transaction I had no idea about. So, the procedure is to terminate the card and a new one would be issued. I was trying to think hard how this would be possible as I haven’t had problems for years and I usually use it in the same places all the time. I was then thinking back last year and literally the only new place I decided to make a purchase with my credit card was from the site Normally I would be extremely hesitant to shop with vendors in foreign countries. All that news about how Alibaba and its IPO success along with a sales event made me curious to try it as a consumer.

Of course this isn’t concrete proof that my credit card number got stolen as a result of that site, but I track all of my spending diligently and that was literally the only new company I made a purchase with. So the timing is a little too coincidental I think. One good thing I thought was how efficient the credit card’s security system is in blocking unauthorized and suspicious transactions to create the flag.

Looks like I will be down a few days without my main credit card. Be interesting if others have experienced a similar situation after making a purchase with Aliexpress.

Comments to Thinking AliExpress Caused My Credit Card To Be Compromised

  • Hi there,
    Last week I experienced the same thing: My bank called to inform me that my visa had been compromised. Oddly, my daughter also had her card compromised two months ago… The only retailer we had in common is Aliexpress (I used it for the first a few weeks ago after she introduced me to it, as she has made several purchases on that site). I also have no way to confirm this, it’s just a suspicion. In speaking to my bank rep he informed me that sites starting with http are not as secure as those starting with https. So my conclusion is that Aliexpress is vulnerable to hackers.

    Emanuela Verzella 9/17/2015 6:07 am
  • Interesting to hear I am not the only one then. I think your process should have been the same where the company used the service Escrow for payments.

    Alan Yu 9/18/2015 9:54 pm
  • same here.
    Two days after making my first purchase on aliexpress, visa called and told me they are canceling my card for Suspected fraud.

    elad 9/28/2015 6:38 am
  • Two days? Wow, whoever got your number really doesn’t waste time.

    Alan Yu 9/28/2015 9:38 pm
  • Same here.

    A few weeks after my first purchase in AliExpress my bank alerted me about the fraud; a lot of charges happened to my credit card for more than USD1,000. Luckily the bank blocked the transactions.

    I always use a different CC for online shopping, and AliExpress was the only site I had used the compromised CC, so yes, without any doubt my CC was compromised at AliExpress.

    Jose 10/17/2015 3:54 am
  • I bought pair of Janoskis for 25 bucks and my bank called me 2 hours later that there had been another 2 transactions of 5 and 3 bucks for some weird korean or chinese hotels and they also told me that this would be just the beginning… others would be much higher so they blocked my card and gave me a new one a repayed the losts

    Tomas 11/1/2015 7:53 am
  • AliExpress was the only place that I used this particular card in about a year. I didn’t want to use my normal card as I was a bit hesitant due to them not having PayPal. Two weeks later there were four fraudulent transactions on my card.

    Kate 11/11/2015 3:54 pm
  • I was actually very tempted today to buy something during its Single Day event with a brand new credit card to see if the same thing could be replicated in terms of the card getting compromised. Maybe I should have since this sounds like a pretty prominent issue for others too.

    Alan Yu 11/11/2015 10:29 pm
  • Same thing happened to me. Used my card and my info had three transactions stolen a week later. Aliexpress is a major no no for me anymore.

    Terry 11/20/2015 5:16 am
  • Within 6 hours of using my card on AliExpress (a secondary card I rarely use) it was breached and used several times to attempt purchase during the night. My issuer called me immediately and had shut the card down already. No losses but s lot of attempts

    Jb 11/30/2015 3:21 am
  • i purchase 2 products last week from aliexpress from my husband debit card.. and today i was just reading messages on my husband mobile and go through bank message that somebody purchase 3 items worth 700 rand and i was suddenly shocked .. whats happening.. tommorow i will defintely check the issues with bank ..unfortunately i read that messages in night … ?

    u.j 12/2/2015 1:31 pm
  • My card was compromised after a week. This may be intentional to not issue a refund to you for unreceived goods so Ali can keep it in escrow. My card was declined after many online electronics orders in the US as well as Dr. Payments. Apparently so.ebody used it to pay their Medical bill. So much for no trail. Like OP I only use my card at big secure US companies and never have this issue. Till aliexpress.

    Chris 12/25/2015 3:48 pm
  • I do not have concrete evidence, but as many of you have stated, Ali was the only non-normative transaction I had made about a month ago. Just a few days ago, my card had been compromised and one hotel charge went through and two more were attempting to clear–also Korean hotels. Although the similarities may be coincidental, it is worth being cautious. This is the first time in the 20 years that I have had a debit card that my debit card has been compromised. It is unsettling to say the least.

    Judy 1/13/2016 12:53 pm
  • I’d also like to add that my caution towards using the online marketplace is unfortunate, because I did receive my orders as described. Not sure that ordering from them again, would be worth the risk, however.

    Judy 1/13/2016 12:58 pm
  • My business cards have had two fraud charges from Aliexpress.

    dave 1/20/2016 11:36 am
  • Same thing happned to me today, over 2500$ are gone 🙁 i hope i can get those money back. Never gonna use aliexpress again.

    Demitha Madushan 2/8/2016 5:50 am
  • Definitely a problem on Aliexpress side from what I am reading. Only card I use for them… Shopping on Aliexpress for almost 1 year, never saved my card number on there site. Didn’t matter, looks like my number was sold to or hacked by some Frenchies based on the type of attempted transactions as the CSR told me. My new card will be here in a day.

    Pylo 3/30/2016 6:22 am
  • Same thing happened to me. Had the same card for 4 years, purchased a single item on AliExpress and a month later I got the call that my card has been compromised and over $1,000 in fraudulent charges had been made. At first I didn’t make the connection to the AliExpress purchase, but then I noticed that 5 of the fraudulent charges were made on AliExpress and it all made sense.

    Will never be doing business with them again. Clearly they are either willingly selling credit card information or there is a major security hole in their system.

    Jared 3/30/2016 7:05 am
  • They didn’t waste any time with my credit card information. Within minutes of making my first ever transaction on the site, additional charges for about USD350 were popping up from,, and some other sites.

    Michael 4/14/2016 1:38 am
  • I started ordering from aliexpress a little under a year ago and my credit card was compromised in sept (I thought it was part of the Walmart photo centre scandal), then low and behold my new cc number was compromised again last night. I can only assume it’s aliexpress as this has happened twice in less than a year and it’s the only site I’ve started ordering from in the last 12 months. No more aliexpress for me

    Jennifer 5/17/2016 2:39 am
  • I recently had a rather different, but equally troubling experience with Ali Express. I placed an order through them, and my bank approved the funds ready for release. I then received messages from Ali Express stating that their company had declined the transaction for ‘security reasons’. They subsequently invited me to rectify the issue by providing them with PDFs of my passport or driving licence, bank statement and card statement. Such information would of course significantly compromise my security, leaving me wide open to both financial and identity fraud. I do wonder how many other people receive such requests from them, and worryingly, how many acquiesce.

    Angela 6/15/2016 8:11 pm
  • Oh, omitted to mention that they also asked me to submit an image of my card!

    Angela 6/16/2016 8:10 am
  • I was use my credit card many time with aliexpress almost 7 months and no problem. Until today I got a message from bank account that I my credit card was use to pay something in big amount , I so surprise because it wasn’t me.Then I realize shold be someone hacked my credit card from aliexpress.

    Kwan 6/21/2016 6:06 am
  • me too. the only place i had my debit card info stored was paypal and aliexpress. obviously its not paypal, so it should be aliexpress. my bank account got zeroed out. how dumb of me.

    lcc 6/30/2016 12:22 pm
  • Exactly the same experience x 3 = I know, I did not want to believe it, loved the aliexpress free shipping – BUT, 3rd time around I only used the new card number on aliexpress and it took 1 week for charges in California grocery stores (I do not live the the US) to alert the Visa team and they shut down the card again. NO more Aliexpress for me – so lame!

    MH 6/30/2016 1:31 pm
  • The same sad experience here. Credit Card on Aliexpress misused, I have lost about USD 800 and if the card issuer did not block it, it could have been much more. No security protection, no willingness to solve any problem Aliexpress is responsible for. Aliexpress never again!

    Marek Kolman 7/13/2016 7:40 am
  • Yep. I used the site a few years ago to save some money on otherwise expensive christmas crap for my kids. It was quite obvious when the 4x $180 charges coming through were labeled Hong Kong. It was reversed, but I received a box of the UGLIEST Oakley sunglasses in the mail 2 months later…that said made in the USA on them! Lol

    They’re retaining your info for slow seasons apparently.

    mr fakename 8/3/2016 12:29 pm
  • Same here, 2 days after making my first purchase I experienced my first Identity Theft. There were suddenly 20 transactions of around $40,000. Luckily they bank and I both saw it right away while they were still in the authentication phase. Avoid like the plague. The prices are good, but it probably isn’t worth it until they get better security.

    J K 8/8/2016 9:57 am
  • Same here, just over the weekend, they decided to go on a shopping spree buying junk from Oriental Trading Company, and other stupid purchases.

    What really gets me, is the fact that they don’t even bother to think who they may be effecting. People have kids, and they would rather waste it on party garbage. Every time me or my family decides to buy something from China, something like this always happens.

    Adam 8/22/2016 5:46 pm
  • first time using aliexpress and after two days my card was declined went to my bank and my card was blocked because of suspicious activity people try 3 times in different parts of the world to buy stuff…
    i buy lots of things on the internet never had a problem until I used aliexpress

    marc 9/15/2016 10:39 am
  • Same experience. 🙁 Have only used my card at 3 places in the past few months. 2 of them are local, that I visit weekly (grocery stores), and the last is Aliexpress… I mainly use Paypal for every online order. I ordered from Aliexpress 7 times in 1 week and the day after my last purchase I got a call from the fraud department. They list the items I had purchased and turned out someone purchased almost $500 worth of stuff from a store, the day of my last purchase. But the kicker was that it wasn’t even on my account when I tried to check out my transactions, only the things I know I purchased. So they know how to hide the transactions from accounts.

    Naja 9/16/2016 9:15 pm
  • After years of orders at Aliexpress (London) my card finally got compromised the same day after two orders. Just about 50 USD went for a crappy order at Pizza Hut (London). Did a chargeback and blocked the card. I never was in London in my life.

    Dan 9/27/2016 9:19 am
  • Yes, I had a credit card fraud alert (small charge, same amount credited, then $500+ charge). Credit card alerted me, will cancel and issue new cards. I believe it’s from Ali Express order that I placed a few days ago. Done shopping there.

    Me 9/28/2016 11:36 am
  • My first experience shopping with aliexpress and my card number was stolen and attempted to charge $100 twice. my bank blocked it, but of course it is a weekend, and I cant get a new card til monday. Im really disappointed, since the site seems to have good deals. Wish they would implement paypal.

    Julia 10/1/2016 3:03 pm
  • That thing happend also to me . After i have bought from aliexpress another 2 unauthorized payments was done to a company in Beijing. Luckly I had only around 100 euros in the bank account. I contacted aliexpress by their chat and they keept asking questions about the transactions. Suddenly the lady asked my card number and I refuze to give it to her. So i think they are a gang of thiefs, specialized on internet fraude

    Bobo 10/7/2016 7:28 am
  • happened to me too! first time i used aliexpress and BAM, i am compromised

    linda linda 10/14/2016 8:23 am
  • Happened to me last week. Two days after I ordered off AliExpress they sent me an email saying the purchase order was cancelled and then the charges started appearing in NY.

    Rob 10/26/2016 7:26 am
  • I tried to buy a jacket yesterday…but after entering the otp code I was informed that your payment is unsuccessful…the issuer has declined your payment etc etc…that was my second atm card I use that only for online shopping…but now after reading people’s cmment I m feeling very afraid…did they stole my money???I don’t know… tomorrow I will have to chek my bank blance

    gee ta 12/14/2016 2:22 am
  • Wow, I’m so glad that I found this article because I was thinking about purchasing an item on Aliexpress with my debit card.

    Anna 12/15/2016 2:15 pm
  • I’very used 2x different credit cards on aliexpress and both of them have consequently been subject to fraudulent use, which was immediately flagged up by my bank. Since I stopped buying from them, i’ve had no issues with my replacement card. I won’t buy from them again until they let you use PayPal.

    Steve 1/4/2017 11:47 am
  • Recently I made 3 purchases on Aliexpress and my ban blocked my card after two days saying there were some odd transactions (five consecutive) in the UK for large amounts. Strange I reside in Sri Lanka. This leads me to be a bit suspicious about Aliexpress too. It’s only after my purchase from Aliexpress that I experienced this fraud after almost 15 years of owning a credit card. I have made several online payment over the years and this has never happened to me. I am now waiting for the Arrival of my new card. I think to be on the safe side, I will not make further purchases on Aliexpress.

    Mano 1/17/2017 10:49 pm
  • The day after using Aliexpress my bank rang to say they had detected two possible fraudulent transactions on my card. They were fraudulent, so my card had to be cancelled. I have had no trouble with PayPal over many years so it looks like it is safer to stick to Ebay. Lucky the Commonwealth Bank are on the ball!

    Gamil 3/8/2017 1:19 am
  • I have been using my credit card for online shopping in my country around two years. It has been not more than several months I have been introduced to AliExpress. I have used other China/Hong Kong based websites before without any problem. This morning​, I woke up by sms from my bank that my card is used for cash withdrawal from USA, Arizona!! I don’t think this is a coincidence.

    Levent 5/7/2017 3:11 am
  • My Mastercard was hit a couple of weeks after my purchase on AliExpress. It is the only new site I’ve used, so it is probable this site is vulnerable.

    Reneeb 5/23/2017 12:00 pm
  • Just bought from Ali Express 2 days ago for the first time. My debit card has been fruadulently charged 313.50 U.S. I will have to cancel the card. Wish I had seen this blog beforehand!!

    Reynelda 7/5/2017 7:23 pm
  • one month after a purchase on aliexpress I got an sms notification from my card issuer to call in for clarification of an attempted purchase on a poker site. I usually only ever use my card on trustworthy sites or pay through paypal. some research brought me here and I am now pretty convinced that alipay is seriously compromised.

    michael 7/25/2017 4:10 pm
  • I made over 200 purchases on aliexpress in last 2 years.

    Today it gets crazy. I got several attempts of charging the card, from US. I blocked the card.

    Best protection is if you have sms service. Immediately after attempt you got sms and react.

    Jake 10/16/2017 10:24 pm
  • Hello,

    This happened to me to, I lost $250 dollars. I am suspecting the exact moment my credit card information was leaked was at the moment of providing them a picture of my card to them for their “security verification purposes”.

    I made the mistake to provide to them complete pictures of my card. As others have pointed out, I do not have concrete evidence but this is the only moment where my card information could have been compromised.

    I constantly have to make purchases on Alexpress with many cards and the only that have been compromised so far was the one for which I provided pictures of my entire card for their verification. For the other cards that I hace used with them, either they did not requested me to do the card verification or I provided partial pictures of my card where not all the numbers can be seen. Anyone from the people that have commented above suspecting this was the problem?

    Best regards,

    Gabriel 10/26/2017 1:43 am
  • I only used my card on aliexpress and 500 in charges

    Noki 11/12/2017 1:57 pm
  • They tried to subtract 642 chinese yuan from my creditcard but since there wasn’t that much on it it didn’t work. This was 5 days after a purchase on aliexpress!

    Patriek 12/1/2017 2:55 am
  • Similar experience as other posters. Bought a defective product and had to go thru aliexpress dispute process. They agreed with me and rufunded my money within 4 days. Two days later, the charges began. I can’t help but feel it was related to the dispute with the seller and/or purchase on aliexpress.

    David 1/1/2018 5:48 pm
  • A friend of mine experienced the same thing a few days ago. I bought from there a few months ago, but haven’t lost any money (yet). Card is blocked for internet buys, but I’ll ask my bank to cancel it. Never Ali express again.

    Kent 1/19/2018 11:15 pm
  • Have you advised Aliexpress of the problem,as it is probably one of their employees, be careful how you advise them, speak directly to the manager

    Don 1/23/2018 10:13 pm
  • Same thing here. Fraudulent charges on two different cards within 4 months. It’s pretty obvious that AliExpress/AliPay is not secure, and that cards used there are being stolen somehow and resold. I’ve learned my lesson. I like shopping there, but from now on I will be using more secure payment methods like prepaid cards or one-time-use card numbers available from only some card issuers.

    FR 2/17/2018 9:22 am
  • This has happened to me twice. AliExpress absolutely is compromising credit card information.

    Lauren 6/13/2018 6:46 am
  • I have never bought from AliExpress, but there was a false charge for 700 yen ($6.50) from AliExpress that occurred after I just BROWSED keyboard overlays on their site on 12/28. That charge was followed by a $7000 charge in Malaysia and a $2500 charge in Vietnam, two places I have never been to or bought from. I found low level tracking spyware on my system. I’m not sure how this happened, but it did and AliExpress is both the source of the first fraudulent charge and the only place involved that I did visit online, though I filled nothing out with them.

    SJB 12/29/2018 1:24 pm
  • I was compromised for the first time after years and hundreds of transactions two months ago.

    Then again today with a newly issued card, the only commonality is a saved card on AliExpress

    Unexpected from a public listed portal, something will be exposed and it will rock their share price like they could not believe…

    Don’t save a card there, in fact avoid and ugggh dare I say it, eBay/PayPal

    A. Jacobs 5/5/2019 11:45 am
  • O my Lord!!!! I m not the only one!!!!

    Nitu 6/20/2019 4:40 am
  • This happened to me after using AliExpress for years. Today Chase Bank fraud department informed me that Suspicious purchase activity from was attempting to make a purchase for $295.94 . I reported that I was asleep 2 hours earlier and it wasn’t me. The blocked and issued a new card.

    JC 11/10/2019 8:00 am
  • I had to deal with this nightmare a few days ago on aliexpress. I’ve been shopping on aliexpress for a year now and just last week was the first time I ever had to deal with this. I had 2 disputes with a seller for not getting an item I bought as well as receiving the wrong item. Shortly after I check my balance on my acc online and saw 6 items purchased for $15 each on aliexpress as well as $5 purchased on an item on aliexpress in Great Britain. I had to shut down the card immediately. I believe in coincidences but looking back at it. I would think that something is wrong on aliexpress end. They need to fix this issue immediately. Especially reading the comments and I get to find out I’m not the only one going through this.

    Kerry 11/18/2019 5:43 pm
  • I used credit card to shop at AliExpress in December and got fraudulent CC activities a month later. I have only used the card at AliExpress, local supermarket, and a trusted software website. I highly doubt it’s the latter two. The amount started small at around 20 USD and came in as monthly bill. Probably because small amount can go through without payment authentication code. And just when my dad visited the bank to clarify, another text message came in asking for another payment authentication which is probably much larger in amount (text message did not specify). Luckily he was already with the bank representative right the moment the text came in. I wish there’s a way to put this scam info on the first page of Google search. People deserve to know how dangerous that website is.

    KC 1/21/2020 11:22 pm
  • I have recently ordered items from Aliexpress (about 3 weeks back). Curious the item haven’t been delivered, I have login and check and find out the items I have ordered were no longer under orders information.
    I’ve checked my credit card and confirmed found out there was $ deduction.
    I’ve tried to send complaint/feedback and to my surprise there is no button at all to raise complaint at Aliexpress, unless you have items under orders.
    I have informed my Bank, and the only thing they can help me is to cancelled my credit card, and they are trying to refund back.

    I’m surprised by this, as I have been successfully purchased number of items from Aliexpress without any issue. And the worst part for company as big as Aliexpress indeed it make me fall from the chair to know there is no way to report this to Aliexpress

    Rusman 4/1/2020 5:19 am
  • Newest fraudulent actions done by AliExpress is the emailing of a “Kindly complete the payment before the order is cancelled” to Amazon customers. When buying on Amazon I ordered 2 computer parts with each coming from different providers. However, days later emails start arriving as if those items were ordered from AliExpress and they did not get payment. I investigated and it appears that either AliExpress if tracking items ordered in USA, but comes from another country. Or they are secondary listing service in the other country that sales got by-passed when the sale of item is finalized by Amazon in USA. Either case could be or they are simply hijacking to gain money from unobservant customers by getting payment for fake orders of what customers already processed thru Amazon. If they are doing this to Amazon customers I’m sure it’s also happening with eBay and other online sales sites. Always check orders by order ID and distributor’s information. Never pay again for what was already processed.

    ACherokee 7/16/2020 5:44 am
  • Today I made my very first AliExpress purchases ever, and I kid you not, within 6 hours I had 2 fraudulent charge attempts from doordash on my CC. I received a text from my CC asking about my last 3 charges. I’ve never used doordash. Fortunately, they declined those attempts before contacting me. This is the first time I’ve ever had fraud on a CC (in over 25 years of having a CC). The same day I try AliExpress, that’s wildly beyond coincidence.

    Artem 10/7/2020 6:24 pm
  • Hello, I am from Pakistan.

    Started using AliExpress in Oct, 2020, and purchased over 30 items.

    Cheap items reached but costlier one’s did not.

    Now in Jan 2021, when I bought 10 more items and when I opened disputes for money to be returned for costlier items that failed to reach me, my DebitCard had two suspicious transactions that made my bank block my DebitCard.

    This action makes me:

    1. Unable to recieve refund for non-delievered items for AliExpress on my card.

    2. Money lost due to fraudulent/unauthorized transaction.

    And oh, the fraudster made both payments to

    Also, successful payments to AliExpress for items I bought were en route London tells my POS transaction history.

    Lodged a complaint with bank and they will see if they could reverse the transaction.

    Something in me tells me AliExpress is an accomplice in all this. Therefore, no use using VPN or antivirus from buyer’s end.

    Got no business sense, poor AliExpress did not know if they’d protected me against this fraud, I’d have already bought 100 items on my wishlist (my bank actually blocked my debit card when I was actively making purchases in series from AliExpress). Yay!!

    In total, I lose PKR 12200 in fraud, and over PKR 17000 for money that might not be refunded to me (their original plan?). That’s $190. Besides they never refund shipping fee to buyers even when parcel never moved an inch on tracking progress or never moved outta China.

    AliExpress is dumb!

    PS: Makes me believe the illegal organ trade in China rumored in media is all real too.

    Abdullah 1/12/2021 5:22 am
  • yes this has happened to me.! bought a fake apple watch and now my bank have blocked my debit card as lots of transactions have happened all over the world. One was for £240. Upon speaking to the fraud dept they informed me that the foreign transactions occurred after my ali express purchase. I now have £3.50 (uk) to last me for 3-5 days……ali express is dodgy. Never again!

    marcus 1/30/2021 2:59 am
  • same thing happen to me dont trust this aliexpress

    Marlon 5/7/2021 4:35 am
  • what the heck its still happening today… I also don’t have concrete proof that its from aliexpress but I NEVER had any unauth transaction before buying from there… and it was my first time…
    coincidentally the website where its charging is also from Great Britain where the aliexpress is also charging from.

    I genuinely think its aliexpress lol. I’m lucky the bastards have only just costed me around 40usd

    jabnakar 10/27/2021 2:45 pm
  • My business card was charged -AU$18.91 x 3 times on 30/11/2021 and -AU$129.00 on 2/12/2021. Said to purchase the Amazon web services & Microsoft 365 but we didn’t.

    The card has been used since 2013 without problem experienced. However this happened in one week when I purchased on Aliexpress for the 2nd time. I can’t remember that I have authorized Aliexpress to remember my card details on placing order. It seems a default setting by Aliexpress to remember customer’s card details.

    The lucky thing is that I found these hack spending on 2/12/2021 and reported to my bank. I am very sure the stolen was caused by the Aliexpress shopping. But not too sure whether the stolen was happened on the webserver of Aliexpress or the Trojan program which has entered into my computer. I know Alibaba wants to save these information on customer’s computer which is easy for customer to place order in the future. However it’s really not safe and can cause nightmare to their customers.

    Lihua Mi 12/5/2021 9:24 pm
  • Last 2 years I was hacked around Xmass time so this year I divided my charge cards up and sure enough the Aliexpress one was hacked. The same time too right b4 Xmass..

    Paul 12/24/2021 10:30 am

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