Business
Business

Trying An Online Customer Support Versus A Phone Call

This got me thinking as I recently contacted a company where I needed servicing for their product and like many they offer multiple ways to contact them. For example, email or through a toll free number. I initially thought I would try the email as it seemed like a straight forward request. They were pretty […]

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Business

Resigning When Things Are Looking Bad

There was a lot of news today of the Prime Minister in New Zealand announcing that she as resigning and not seeking re-election. From various statements it seems to imply that she is burnt out with no gas left in the tank I guess you can say and so she is walking away from it […]

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Business

Staying In A High Crime Area For Your Business

I was reading an article today that talked about how Chinatown here in Vancouver has been steadily seeing an increase in crime and homeless population. As a result, businesses are struggling to attract customers due to the area looking bad and with people stealing from the store that has a huge impact on revenue. For […]

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Business

Seeing An Employee Use Vulgar Language And Then Pitching Services

Well this was awkward. Today while browsing through a store to see if there were any deals I walked past what looked like an employee who was using vulgar language on the phone as it would appear he was having dispute with someone. From what I gather, it sounded like a scheduling issue of sort […]

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Business

Polling For Potential Change or Just Doing It

During the new years it is often a great opportunity to start fresh or to try new things. Some businesses even launch new products to take advantage of the new years buzz as well. One thing that got me thinking though is how a lot of people don’t like change. So if you are a […]

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Business

Conflict of Interest With Friends In High Places

This was an interesting piece of news recently where the trade minister here in Canada was caught granting a company a contract which happens to be operated by one of her friends. I would imagine you would normally have to exclude these deals for reasons like this where everyone would assume that one is giving […]

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