Today while waking around the area I noticed there was an event at a stadium. Upon closer inspection, it appeared to be a Bubble Tea Festival of sort. I rad about this before where there was controversy as they were charging money to enter the festival and people were criticizing how for the price they may as well just go to a regular Bubble Tea restaurant and buy some. So that got me curious, how well was it received for the people who attended?
Funny enough, they appeared to have been paying for targeted ads online where it came up for me. This ad was actually open to comments as well and it didn’t look good. A lot of people were complaining how there weren’t many businesses that were actually selling bubble tea and many people saying they felt this event shouldn’t have taken place at all. Some go as far as saying it gives their culture a bad image.
Very bad PR I guess you can say and what this made me think of is how many times in these instances businesses would opt to close comments if they get too many negative comments. Of course if they close it now it will look even worst. If it was positive comments then the reverse will be true as it will be a huge benefit. Is that something you would debate in doing on whether or not to close interactions like these? Many times how a company responds to those messages can be a factor as well on whether or not people would be willing to say give them another chance.
As an outsider though, all those negative comments about the bubble tea festival would make me want to avoid it personally.