This was a funny yet kind of sad example I thought of a company not being transparent about its decisions to protect themselves while simply looking bad. I recently uploaded a video on YouTube that had clips of the day such as nature scenery. For some reason, they flagged the nature section as misinformation which seems completely off. So, I reached out to them thinking it was a human error but they seemed to have doubled down. To make it worst, they refused to say specifically what was wrong.
I was told they could reveal why because it would in sense give people information of their internal workings where in theory people would use it to game the system. That would make sense of course. But in this a case there is clearly something wrong where at this point it just adds to the reputation that there are either some bad actors at the company or they are just finding any reason to suppress certain work.
It makes you wonder, is it actually a good idea to be this vague in order to protect oneself or is it better to be transparent? I think this Is how large companies usually lose a lot of market share too once people find another viable alternative if they aren’t being honest with people. Time will tell.