Okay, remember that whole saga with the hosting company that kept billing me despite the cancellation? As you all know, this situation resulted in me having to go through my credit card company to initiate a chargeback. On top of that, a person from the company even replied to one of my post saying everything was canceled.
Low and behold, recently I just got invoiced from them again. Can you believe that? At first I thought it was just an error, but this e-mail saying how the account is overdue as they failed to bill me automatically got rid of that thought.
I am completely lost for words at what more one can do and how much more I can show to this company that their billing system needs tweaking. It’s great to have a digital system to handle your business logistics, but if these are the types of results it produces it’s time for a change. Go back to manual billing if you have to until you solve all the kinks in your system I’d say.
This makes me wonder if I should even do anything at this point or simply ignore the e-mails. Instead, let someone in their company manually look at it until they realize it is their fault. One thing is good, at least in the message it indicated that they no longer had my credit card details on file.
Past Post Reference:
Part 1
Possible Chargeback Initiation
Part 2
Credit Card Chargeback BlueFur Web Hosting
Part 3
Credit Card Chargeback BlueFur Web Hosting Part 2
Part 4
Looks Like The Credit Was Given
Part 5
Credit Card Chargeback BlueFur Web Hosting Again
Part 6
Interesting Conversation With The Credit Card Company
Part 7
Manual Credit Card Chargeback Form
Part8
Got My Chargeback Credit And Didn’t Realize It