Sharing Daily Discoveries About Personal Finance And Business Topics

Responding Even if It Means No Sale

business and finance blog

During this boxing day week there was one place that had an item I was interested . They were selling it for very cheap compared to everywhere else and so I placed an order. I then received an e-mail the next day where they apologized as they have sold the maximum quantity they could at the heavily discounted price. However, they could still sell it to me at a normal sale price and they informed me to contact them if I was still interested in buying it.

I was actually still tempted to buy it with a big reason, as odd as it may sounds, being that I never shopped there before and thought that it would be good to test out a new place. I asked them if they price matched competitors as the price they offered the item at now was a bit more expensive than the other stores. The thing was they never bothered to reply to it. So I think it was safe to assume that the answer was no.

I was just thinking how while some do have the mentality of don’t waste time with people if they aren’t going to buy, in this case it would have helped them a lot more to simply respond to me with the answer instead. Since to me they are new it would give me a better impression that they cared about wanting me to come back in the future. I would say that is even more important when you are a new guy on the block where you can’t always compete just on prices alone too.

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