Today I was expecting a phone call or message from that cell phone repair store as the person pretty much told me I would get a response within 24 hours. That doesn’t appear to be happening which makes the business seem really guilty of trying to hide someone. I was thinking of escalating it by filing an official complaint to the consumer protection bureau here. It got me to think how you just shouldn’t make those types of empty promises in a business environment as it will just come back to haunt you legally.
This isn’t a situation such as your friends asking you to attend dinner which you agree to but then end up not going for whatever reason. At worst people will be disappointed but it isn’t a business deal of sort for the most part. When you tell a customer who say paid money for your services which didn’t pan out, you agreeing t o do stuff is essentially like a contract. You know what can happen when people don’t follow through in that way.
In some ways it’s better to just under promise and hopefully overdeliver after. But for a lot of small business these are the times where treating it like a garage operation of sort as if its just amongst your group of friends isn’t the best strategy to use if you are just trying o buy some time as they say.