This got me thinking the other day as a person was complaining on how a dentist they went to frequently cancelled appointments on their customers due to them having to attend some other personal matter. For example, one scenario I read was that the dentist had to go pick up their kid from school as
Some interesting reads today where it made me wonder if Google is in serious trouble in regards to potentially losing market share. At first I read stories on how Google has been conducting massive layouts which a lot of tech companies have done recently. That in itself isn’t good. But then today Microsoft announced that
Right on cue today it seems as recently I decided to initiate a service cancellation for my Internet service and the loyalty department contacted me shortly. Companies often need to know that you are serious in leaving before giving you the best deals. The thing is I spoke with other people who got retention offers
I was entertaining the thought of changing my Internet provider as many times the way to get the best rate is to simply change companies every time your contract expires. With that though, while walking through the mall a person asked me to check over their plans at their kiosk. This was for one of
Recently I was informed of an interesting situation where there was a phone company that didn’t seem to have much local employees in its support department to the point where even though they advertise 24/7 support they often don’t have workers that can speak basic English as an example. So for this example everytime the
This got me thinking as I recently contacted a company where I needed servicing for their product and like many they offer multiple ways to contact them. For example, email or through a toll free number. I initially thought I would try the email as it seemed like a straight forward request. They were pretty