It’s almost the end of the year and a lot of people are hoping that everything can get back to normal in 2021. However, with that said I know a ton of people who have invested so much into their home office or adjusting their businesses to adapt to being more digital that they are inclined to just keep things the way they are as it seems better.
One example that comes to mind is the film and entertainment industry when it comes to processing and screening potential talent to hire for various productions. In the past one would have to book out some kind of studio space as hundreds of people are called in to record a screening session. The talent would normally have to bring physical headshots as well which can get pricey as the days go by. But now everything is mostly done digital where the talent self-tapes themselves as the initial screening. Then afterwards a producer would likely have a video call if they really like the person to potentially hire.
You could say in this instance it makes sense in so many ways not to go back to the old way of doing things. The restaurant industry is one area that people will probably like to go back to how it was though.