So you may have remembered a little over a month ago where I gave this hosting company a cancellation notice where it wasn’t until mid this month that the service was set to be renewed. Since I had no use for this particular vendor anymore, I decided to cancel it and gave them a lot of notice.
I also read all the horror stories and sure enough I received an automatic e-mail the other day saying that they have successfully billed my credit card. Funny thing is my cancellation support request ticket has been sitting unanswered since that time and I even replied to their billing e-mail about this.
Because of those horror stories I did indeed document everything too. I did take a peak at my statement online and the charge has not been posted as of yet and so I can’t initiate anything. The annoying thing about these is that you still have to pay the credit card bill and then wait for a possible month or so until you get reimbursed (Assuming everything is successful).
My credit card actually has an online form for it too which I haven’t really tried before. The last time I had to do something like this was almost 8 years ago using the traditional phone method. Will be an interesting saga unless that company fixes everything beforehand.
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