Just the other day I was talking to my mom who mentioned that she recently got a filling for her back tooth and wasnâ€™t too concerned about fees as she had well over $500 that would still be covered under a dental plan. However, she then received a phone call from the dental office mentioning that she owed them $25 for the filling.
Apparently what happened was that fillings come in various colors. In this case, the dentist opted to go with a white filling without asking as oppose to a grey one. For one reason or another the white one is not covered under an insurance plan. Hence, my mom owes them $25 for it.
She is pretty outraged over that not so much at the $25, but how the dentist did not inform her of this as Iâ€™m pretty sure details like these are not in peopleâ€™s minds when they go to the dentist. Especially in cases where the person assumes that they will be warned if it wouldnâ€™t be covered under oneâ€™s insurance plan.
I guess there is not much you can do in this situation unless you truly want to go above and beyond to dispute it. My only suggestion was to make a complaint and just tell them that she wonâ€™t be going back again. Similar like with any business, itâ€™s up to them to determine if that $25 fee is worth the loss of a client afterwards. But, I guess that is a lesson to always ask regardless if you have insurance.
dental fees, insurance, fillings