{"id":9959,"date":"2018-05-09T22:57:50","date_gmt":"2018-05-10T06:57:50","guid":{"rendered":"https:\/\/al6400.com\/blog\/?p=9959"},"modified":"2018-05-11T03:58:29","modified_gmt":"2018-05-11T11:58:29","slug":"calling-new-company-customer-empathy","status":"publish","type":"post","link":"https:\/\/www.al6400.com\/blog\/calling-new-company-customer-empathy\/","title":{"rendered":"Calling Yourself A New Company For Customer Empathy"},"content":{"rendered":"<p>There was a crowdfunding story I was reading where the product had to be delayed according to the company and it listed reasons such as supplier issues.  They also mentioned how they are still a new company and therefore are still working in becoming professionally functional I guess you could say.  Kind of like how if you see a trainee badge on someone you are more inclined to be understanding of mishaps.<\/p>\n<p>The interesting things was how many people brought up that the company wasn\u2019t really that new and has been making similar products for a while.  Therefore it is kind of misleading for them to constantly label themselves as a new company to warrant the delays and quality control issues.  Makes you wonder, when do you think a business can\u2019t call itself new anymore?<\/p>\n<p>For example, some people would say a three year old company is still new whereas others wouldn\u2019t.  Many would say one year in business is really the only time you can say you are new.  I know for myself when I hear a new company I am thinking two years or less.  Afterwards at most I would say the company is a smaller player if they are still trying to grow as opposed to saying they are new.   It\u2019s a little misleading I think to say for example a three year old business is new as a way to gain customer support I feel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There was a crowdfunding story I was reading where the product had to be delayed according to the company and it listed reasons such as supplier issues. They also mentioned how they are still a new company and therefore are still working in becoming professionally functional I guess you could say. Kind of like how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8889,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[2784,7060,7059],"class_list":["post-9959","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-company","tag-empathy","tag-new-business"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.al6400.com\/blog\/wp-content\/uploads\/2016\/12\/lakeballoon.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VnHC-2AD","_links":{"self":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/9959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/comments?post=9959"}],"version-history":[{"count":0,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/9959\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media\/8889"}],"wp:attachment":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media?parent=9959"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/categories?post=9959"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/tags?post=9959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}