{"id":653,"date":"2008-03-26T09:55:39","date_gmt":"2008-03-26T17:55:39","guid":{"rendered":"http:\/\/al6400.com\/blog\/2008\/03\/26\/helping-other-peoples-customers\/"},"modified":"2008-03-25T18:56:21","modified_gmt":"2008-03-26T02:56:21","slug":"helping-other-peoples-customers","status":"publish","type":"post","link":"https:\/\/www.al6400.com\/blog\/helping-other-peoples-customers\/","title":{"rendered":"Helping Other People&#8217;s Customers"},"content":{"rendered":"<p>This was sure an interesting scenario.  I received a phone call from a gentlemen that was all the way from Ontario as he was notified by some of his site visitors that his web site hosting service was suspended for some reason.  The company that he was dealing with happened to reside here in BC and so he had been trying virtually every way to get a hold of them with no luck.<\/p>\n<p>The amazing thing was apparently he contacted a lot of other people who tried to help him as much as possible too and before contacting me they found out that the company\u00e2\u20ac\u2122s corporate mailing address was simply one of those UPS mailboxes.  Phoning didn\u00e2\u20ac\u2122t help either as the message would always say that the person\u00e2\u20ac\u2122s mailbox was full and could not receive any new messages.<\/p>\n<p>So initially the person simply left his name and number and I did end up calling him back to learn the story.  It\u00e2\u20ac\u2122s funny too as he just said he got hold of my business phone number by doing various searches and drew a big circle around it on his notes as the person that could help him.  Strangely enough, I didn\u00e2\u20ac\u2122t even have any affiliation with the company in question but were aware of them.<\/p>\n<p>It actually cost me money to help him so far as I had to talk to him long distance as well as taking a bit of time to see what I can do, but it\u00e2\u20ac\u2122s always good to help people whenever you can as long as the request isn\u00e2\u20ac\u2122t unreasonable or in a demanding fashion even if they aren\u00e2\u20ac\u2122t your customer.  I personally hate it when you say walk into a store to ask for help only to have the company\/staff give you a blunt \u00e2\u20ac\u0153no purchase no service\u00e2\u20ac\u009d type of attitude.<\/p>\n<p>To make this situation even more awkward, I found out that the company had what seemed like over 200 different websites that pretty much sold the same thing except they were all branded differently with various names to try and capture different markets.  The person sounded sincere though and so hopefully I can help him get his site back up assuming the original provider didn\u00e2\u20ac\u2122t simply delete all of his site files.<\/p>\n<p><!--adsense--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This was sure an interesting scenario. I received a phone call from a gentlemen that was all the way from Ontario as he was notified by some of his site visitors that his web site hosting service was suspended for some reason. The company that he was dealing with happened to reside here in BC [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8444,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[5953,741,125,742,149],"class_list":["post-653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-business","tag-business-etiquette","tag-customer-service","tag-do-more-attitude","tag-helping-others"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.al6400.com\/blog\/wp-content\/uploads\/2016\/07\/above-vancouver-eye-of-wind.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VnHC-ax","_links":{"self":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/comments?post=653"}],"version-history":[{"count":0,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/653\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media\/8444"}],"wp:attachment":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media?parent=653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/categories?post=653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/tags?post=653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}