I head a funny story today from a person who paid a deposit to have some photos taken and the photographer was telling her that the appointment would need to be rescheduled. The first reason was apparently a helper wasn\u2019t going to be available. It happened again though as the second time the photographer was going to be out of town. The bad thing was the person was actually still in town and so that of course made her more uptight about the situation. Wouldn\u2019t you know it, for a third time they told her it would have to be delayed and that is when she said forget it.<\/p>\n
This was kind of surprising I thought as the company to my knowledge was pretty established with a large list of clienteles. Therefore, the only real reason I could think of for these constant blow off situations is that they felt they could work with another clientele that would be more beneficial to its business.<\/p>\n
That\u2019s always a dangerous attitude to develop when you find a lot of success as you tend to neglect the \u201clittle guys\u201d where you believe you are so beyond them that you just don\u2019t have to care how you treat them. I always like the saying of don\u2019t forget your roots. It\u2019s these \u201clittle guys\u201d that helped you to become successful in the first place and sooner or later they grow bigger too. Therefore, I think in these types of situations it\u2019s best to stay consistent. Doesn\u2019t matter how big one\u2019s wallet is over the other, when it comes to like customer service everyone needs to be treated with respect.<\/p>\n","protected":false},"excerpt":{"rendered":"
I head a funny story today from a person who paid a deposit to have some photos taken and the photographer was telling her that the appointment would need to be rescheduled. The first reason was apparently a helper wasn\u2019t going to be available. It happened again though as the second time the photographer was […]<\/p>\n","protected":false},"author":1,"featured_media":12143,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[4758,5953,4213,125,4759],"class_list":["post-5346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-appointments","tag-business","tag-clientele","tag-customer-service","tag-established-business"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.al6400.com\/blog\/wp-content\/uploads\/2015\/01\/IMG_0768-1300x866.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VnHC-1oe","_links":{"self":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/comments?post=5346"}],"version-history":[{"count":1,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5346\/revisions"}],"predecessor-version":[{"id":5347,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5346\/revisions\/5347"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media\/12143"}],"wp:attachment":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media?parent=5346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/categories?post=5346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/tags?post=5346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}