I was at a Best Buy today shopping for some Christmas gifts and as usual I researched the prices ahead of time and went in planning to get a price match for the items. Upon arriving there wasn’t anything on the shelf and so I asked an associate if there was any available. At first he told me to go to the cashier as they probably have it tucked away at the front. I expressed how I was interested in doing a price match and from experience I would have to go through say the customer service desk to process that. He then told me that they did not price match the competitor in question. I then mentioned how I know that they do based on experience.<\/p>\n
Afterwards he then mentioned how he is positive they don’t but that I could ask the other employee anyways. Sure enough, after asking they immediately did the usual research to verify that it was legitimate and then proceeded to deduct the difference. I never did understand why an employee in this situation would essentially lie when they are unsure of a certain detail. Even from a consumer point of view I would be more understanding if they simply said they don’t know but could direct me to someone that may know sort of deal.<\/p>\n
Heck, even saying \u201cI’m new\u201d or \u201cIt’s my first day\u201d would have probably been better than pretending to know an answer I think.<\/p>\n","protected":false},"excerpt":{"rendered":"
I was at a Best Buy today shopping for some Christmas gifts and as usual I researched the prices ahead of time and went in planning to get a price match for the items. Upon arriving there wasn’t anything on the shelf and so I asked an associate if there was any available. At first […]<\/p>\n","protected":false},"author":1,"featured_media":8444,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4],"tags":[1425,5953,4694,2410,288,1483],"class_list":["post-5255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-best-buy","tag-business","tag-customer-trust","tag-price-match","tag-product-knowledge","tag-sales-people"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.al6400.com\/blog\/wp-content\/uploads\/2016\/07\/above-vancouver-eye-of-wind.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VnHC-1mL","_links":{"self":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/comments?post=5255"}],"version-history":[{"count":1,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5255\/revisions"}],"predecessor-version":[{"id":5256,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/5255\/revisions\/5256"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media\/8444"}],"wp:attachment":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media?parent=5255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/categories?post=5255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/tags?post=5255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}