{"id":1485,"date":"2009-07-18T15:31:28","date_gmt":"2009-07-18T23:31:28","guid":{"rendered":"http:\/\/al6400.com\/blog\/?p=1485"},"modified":"2009-07-31T20:18:04","modified_gmt":"2009-08-01T04:18:04","slug":"credit-card-chargeback-bluefur-web-hosting-manticore-media-group-part-2","status":"publish","type":"post","link":"https:\/\/www.al6400.com\/blog\/credit-card-chargeback-bluefur-web-hosting-manticore-media-group-part-2\/","title":{"rendered":"Credit Card Chargeback BlueFur Web Hosting Part 2"},"content":{"rendered":"

So I logged into the credit card account today and apparently a service representative completed the request. However, I\u00e2\u20ac\u2122m not exactly sure what they did exactly because as you can see from this note they suggested that I first try to contact them directly by phone.<\/p>\n

<\/p>\n

Thank you for using our Mosaik MasterCard Self-Serve site to submit your request. We advise you to contact the merchant directly at 1-888-2077217 regarding this transaction. If they are unable to assist you, please call our Client Contact Centre at 1-800-263-2263 or TeleTypewriter (TTY) for the deaf or hard of hearing at 1-866-859-2089.<\/p><\/blockquote>\n

Essentially, it is saying phone them to try and sort it out and if that fails then I should contact the credit card company by phone. Almost makes you wonder in regards to the point in using the online form in the first place. It did make me wonder if there was any point in phoning them as by reading its cancellation policy\/procedure even they indicate that it must be done online as you can see here:<\/p>\n

<\/p>\n

As well, they also have this satisfaction guarantee of some sort that is meant for new accounts it seems and similarly they don\u00e2\u20ac\u2122t seem too keen in handling cancellation requests through the phone.<\/p>\n

<\/p>\n

Benefit of the doubt, I did phone in and sure enough a guy picked up saying that this request needs to be directed to another person and that they will phone me back. I asked politely when I should be expecting this call and he said probably Monday at the latest. Although, they do work around the clock he mentioned.<\/p>\n

This is getting more interesting everyday I guess. This is almost making me think that there is either a lot of outsourcing of services from this company. That would explain all the delays in reply too. I could be wrong of course.<\/p>\n

Part 1<\/strong>
\nCredit Card Chargeback BlueFur Web Hosting<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

So I logged into the credit card account today and apparently a service representative completed the request. However, I\u00e2\u20ac\u2122m not exactly sure what they did exactly because as you can see from this note they suggested that I first try to contact them directly by phone. Thank you for using our Mosaik MasterCard Self-Serve site […]<\/p>\n","protected":false},"author":1,"featured_media":6885,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[4,5],"tags":[2027,2032,2024,199,125,2028,1259,2030,2031,784,2033,2029,1367],"class_list":["post-1485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-financial-management","tag-bluefur","tag-cancellation-policy","tag-chargeback","tag-credit-card","tag-customer-service","tag-manticore-media-group","tag-mastercard","tag-non-responsive","tag-online-credit-card-chargeback","tag-outsourcing","tag-phone-support","tag-support-ticket","tag-web-hosting"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.al6400.com\/blog\/wp-content\/uploads\/2015\/04\/timemoney.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6VnHC-nX","_links":{"self":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/comments?post=1485"}],"version-history":[{"count":11,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/1485\/revisions"}],"predecessor-version":[{"id":1530,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/posts\/1485\/revisions\/1530"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media\/6885"}],"wp:attachment":[{"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/media?parent=1485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/categories?post=1485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.al6400.com\/blog\/wp-json\/wp\/v2\/tags?post=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}