customers
Business

Treating Existing Customers With Equal Care or Lose Them

This got me thinking today as I was troubleshooting why a phone line wasn’t working where I narrowed it down to the phone box. So I picked it up and proceeded to return it to the provider at its retail store to verify it was the issue. When the employee checked it they verified that […]

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Business

Trusting Customers To Pay For What They Take

Self checkout machine seems to be more common in supermarket nowadays and I find myself using them more too whenever I have a quick item to buy. What is interesting is that before at your terminal there would be lots of plastic bags for you to use where on the menu you would indicate how […]

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Business

Losing Customers Because of Disliked Employees

This was interesting I thought as recently a person was telling me that they wanted to switch her phone plan with an existing company that she already does business with as they have a good package that could help her save money. Upon entering the store though she realized the only person working was an […]

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Business

Losing Some Long-time Customers Versus Having A Lot of New Ones

Unfortunately recently the web host had some major downtime again which is unfortunate as they recently had a huge outage not too long ago. This resulted in a few people expressing that they have been customers for over decade and expect more in terms of communication. Some people did leave though. In this latest instance […]

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Business

Having Conversations With Your Customers or Not

In a busy lifestyle environment many times people want to get in and get out when it comes to shopping. Time is money with many getting super irritated whenever people hold up a line at a store because the customer in-front of you is chatting away as an example. But that’s what got me thinking […]

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Business

Attracting Customers With Safety Measures or Making Things Cheap Grouse Mountain

I was recently reading how one of the attractions here at Grouse Mountain has re-opened in the midst of this pandemic where certain protocols have been placed such as when you are taking the sky ride up to the mountain everyone will have to wear masks and use some hand sanitizers. This should make people […]

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