I was a bit surprised this the other day as I was having issues with the service package with my provider named Shaw and as a result I first phoned in to try and get it fixed. I was constantly told that it was being dealt with only to see that weeks went by with […]
The other day I was at a movie theatre and like always you have to buy the ticket before you can actually enter inside. While they had the traditional booths where you could tell the person which movie you would like to see, there were also machines on the side where people could order it […]
I was watching a business show today and there was a good point I thought where there was a business that was failing in terms of customer service. The feedback that was given was that it wasn’t good enough for just the regular employee to apologize to the customer as the owner themselves need to […]
I was reading these opinions today on what people think a workforce is going to be like in the future. Some topics came up such as how there will be less actual people in places like stores as procedures such as self check out terminals are starting to replace the need for real humans to […]
This was new to me. Today I went to the mall and my dad was looking for hiking shoes where we ended up in a Zellers store. There he saw a bunch of shoes lined up and as well throughout the store there were these signed that said 25% off all athletic shoes. Therefore, he […]
I thought this was kind of interesting. As everyone has seen a lot of businesses try to automate their companies with computers and machines in an effort to cut cost and to try and speed up service. There was one company I saw that they actually advertise their machines as staff members that try to […]