customer service
Business

Silly Shipment Stipulations

About a year ago I pre-ordered some items where if you bought a couple of products at the same time you would get a rather big discount. Now the thing was each item had a different release date and so not everything would get shipped at once. It just so happens that I wanted to

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Business

Immediately Cutting Off Your Service or Not

Imagine you are some kind of consultant where your client is paying you on a retainer of some sort. Essentially, every time you talk to the person they would bill you even if it was to just say hi. Pretty normal practice for a lot of people. Imagine though that the person’s retainer was then

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Business

Good Service Even If No Purchase Is Made

I was trying to get a deal today on an appliance I read that was on sale and upon arriving at the store it seemed like all the prices were normal. As a result, I started to look around a bit to see if it was a specific model that was being priced differently. Not

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Business

Constantly Changing Scheduled Appointments

I head a funny story today from a person who paid a deposit to have some photos taken and the photographer was telling her that the appointment would need to be rescheduled. The first reason was apparently a helper wasn’t going to be available. It happened again though as the second time the photographer was

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Business

What Best Buy Showed Me On Why Traditional Retail Is Suffering

I walked into a Best Buy store today with a purchase in mind as online it mentioned that the software products were in stock. So I figured it would be a simple grab it off the shelf and ring it out and it would be more convenient than waiting for the item to ship if

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Business

Investing The Time For Every Potential Customer

I had an interesting scenario today where I went to various stores as I wanted to find a place where I could direct people to purchase various items and of course I want to help people find the best deals. So for this one store I saw a great deal and as a result I

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