complaints
Business

Writing Open Letters To Companies Or Going Straight To Them

Today I was reading a story on a person who was very upset about a product he bought to the point where he felt compelled to write an open letter to the company on various platforms in hopes to get attention for his issues. By the looks of it, the company doesn’t seem to be

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Business

Actively Scouring Social Media For Complaints And Praises

Companies often encourage customers to take a survey after their purchases as it can provide valuable feedback as to what the business is doing right or wrong. Many times businesses also pay other companies to do this research for them which could actually be very expensive. However, having the data is better than nothing I

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Business

Going Through With Legitimate Complaints

This made me upset today as I had a friend who decided to order a sandwich online from a fairly established restaurant chain as she couldn’t cook for the day. She specifically marked down to not have tomatoes in it as well due to an allergy. She didn’t think to inspect the item heavily once

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