Posts Tagged ‘educating’

Investing In Tools To Educate Customers

Thursday, January 24th, 2013 by

This was kind of an opposite practice that I saw today in regards to trying to win over customers. Essentially, a person was trying to sell products where for some people they had no clue about it whereas at the same time there were knowledgeable shoppers who were more concerns with the value of it. No normally you would be taught to take your time with everyone as the are potential customers. However, in this case the person had a different strategy where if he felt they were not very knowledgeable he simply left them with a brochure and went to interact with the people who seemed to know their stuff and just needed the extra nudge to make a sale.

It was working for him as he was making a lot of sales. For the people who were simply wondering about it they either just left where he assumed that is what they would have done anyways or they would actually be interested in buying it after. I suppose that is an effective way to a certain extent in terms of leveraging your time to try and focus as much as possible on people who are ready to buy now. I suppose the key difference here is that if the person requires a lot of education you don’t want to just sway them off as that would leave a bad impression where they probably won’t want to do business with you ever.

But spending the time to invest in something that can do the talking for you for the most basic questions is not a bad idea.

Opportunities From Being Helpful

Wednesday, September 28th, 2011 by

What a surprising day today. I recently agreed to help teach a person in regards to topics concerning on how to manage a blogging platform as it was something I do all the time and felt I would have fun doing so as well. The person did offer to pay me for my time and in general it felt a little strange as I never actually charged people for stuff like this.

The session turned out good and as an extra effort to hope that the person sees a lot of success I voluntarily offered information such as how search engines can be affected based on how the site is created and managed. It was definitely new and useful information for her. This then resulted in her asking if I was seriously interested in taking over her company’s online marketing tasks as she needed someone to help her with those items.

I guess you can say that was definitely unexpected. It then just made me think how there are probably thousands of others looking for opportunities like that in a more traditional way such as a company advertising for help. Yet in this example it just came out of nowhere as a result of simply doing something that I thought would be fun and helpful. Just goes to show too that many times opportunities can come from anywhere and so you should broaden yourself as you never know what activity might generate them.