I was surprised to read on my twitter feed recently that there was apparently an undercover investigation done on a local Vancouver junk removal company called 1-888-junk-van. Why did this company name ring a bell? It happened to be the exact junk removal company I blogged about awhile back where my experience with them wasn’t exactly ideal.
The investigation was done by a local consumer reporter named Lynda Steele and you can read an article overview of the report at http://bc.ctvnews.ca/junk-removal-company-accused-of-overcharging-customers-1.2047776
Based on the report and some other research it seems like the company is owned by a Mohammad Sharif Begg. After watching the report on TV the main thing I was thinking was how I should have documented my experience better as it sounds like there are a ton of people who had similar negative experiences. Without the tangible proof of course it becomes a he said she said case. It can’t be a coincident on how so many points in this investigation was similar to my experience.
While I haven’t had much experience with junk and waste removal companies, there are sure a lot of sketchy operations I noticed. Example, one’s that have questionable billing practices like in this report or one’s that internally have questionable human resource practices. I am wondering if the reason for it is because the business itself seems fairly straight forward to setup.
I am really curious what is going to happen next to this company. For example, one possibility is that they can simply re-brand if they feel the current attention is too much where they can continue what they do. Sometimes having a ton of negative reviews isn’t good enough to change things for the better. Only time will tell. I do love it when everyone comes together and shares stories though to fill in pieces of a puzzle like for some of my other posts where the Internet essentially did the exposing together.