This was kind of interesting today as I went into a Target store as I I was interested in buying an item. However, it was about $20 more expensive compared to other places. I then went up to an employee to inquire if the store would price match. Not too surprisingly, he mentioned that he couldn’t do anything unless it was an advertised price.
I then showed him all the well-known businesses in the area that sold the exact same thing for less so that hopefully they wold reconsider. What happened after was that the employee saw the product and immediately knew first hand that the price on the shelf was inaccurate and that it was actually 50% off. He brought me to the product with a pricing scan gun and sure enough it was. Of course, I bought it.
He was telling me how the corporate management apparently wouldn’t give them an updated price label to show that the item was on sale and that he couldn’t do anything about it. That was really confusing to me personally as to why that would be the case. What this made me think about Is how some business simply give their employees absolutely no power or say in the matter to the point where like here it probably hurts the business’s bottom line. Most people would probably see the high price and leave as an example.
Don’t ever underestimate how much of an impact a regular employee could have in your business I say. This almost reminds me of that undercover boss show and how if people are too used to sitting in the boardroom all day they quickly lose touch as to what is needed to make things better. Give the little guys a voice and you will may be surprised on what kind of positive impact that can have.